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Real-World Use Cases

Humanoid Robot Applications

Where humanoid robots are actually being deployed today—and where they're still in development. Separating real capabilities from marketing hype.

4
Commercially Deployed
4
Pilot Programs
1
In Development
1
Research Stage

Deployment Readiness Levels

Commercially Deployed

Real paying customers using robots in production

Pilot Programs

Testing with partners, not yet scaled

In Development

Products announced, demos shown, deliveries pending

Research Stage

Academic and experimental use only

Manufacturing & Industry

Humanoid robots perform tasks on production lines including assembly, packaging, welding, painting, and quality control. Their flexibility allows quick adaptation to new tasks without reprogramming entire systems. Manufacturing represents the lowest motion control requirements, making it ideal for initial deployment.

Commercially Deployed

Real Deployments

  • Figure 02 permanently deployed at BMW Spartanburg, SC - handling metal sheet parts for welding after successful early 2025 testing
  • Apollo at Mercedes-Benz factories in Germany and Hungary - intralogistics, shop-floor tasks, lifting, and assembly
  • Walker S1 deployed at BYD (world's largest EV maker), Geely, Foxconn, Dongfeng Liuqi, FAW Hongqi - UBTECH secured 500+ orders from automotive manufacturers
  • XPeng 'Iron' robot training at Guangzhou factory for P7+ vehicle production
  • Agibot A2-W handling flexible production lines in electronics manufacturing

Current Capabilities

  • Assembly and packaging operations
  • Material handling and palletizing
  • Quality inspection and monitoring (Walker S1 achieves 99.7% precision in component sorting)
  • Working in human-designed spaces without modifications
  • Battery module handling and quality inspections

Key Challenges

  • Fine manipulation and precision assembly still lags
  • Integration with existing production line timing
  • Cost justification vs traditional automation

Logistics & Warehousing

Humanoids demonstrate impressive capabilities in warehouse management, sorting, and cooperative load carrying. Most human-humanoid collaboration studies focus on object carrying tasks where robots assist humans with heavy loads, adapting their walking patterns while maintaining stability under external forces.

Commercially Deployed

Real Deployments

  • Agility Digit at GXO Logistics' Spanx facility in Georgia - processed over 10,000 orders (as of August 2024)
  • Digit robots tested at Amazon warehouses near Seattle for tote consolidation tasks
  • HRP-2 demonstrating human-humanoid collaborative carrying with Stack of Tasks controller
  • iCub research on bi-manual handover and cooperative load carrying
  • Apollo handling bins and line-side delivery at Mercedes logistics with compliant control
  • Galbot G1 demonstrated 24-hour unattended operation at Meituan for inventory replenishment

Current Capabilities

  • Tote and bin handling (Digit handles payloads up to 35 lbs / 15.9 kg)
  • Human-guided walking while carrying shared loads
  • Adaptive footstep planning during physical interaction
  • Intention detection for human-robot handover timing
  • Navigating mixed terrain while maintaining contact stability
  • Autonomous docking and charging station management

Key Challenges

  • Handling varied object shapes and deformable objects
  • Operating at human picker speeds while maintaining safety
  • Coordinating walking patterns with human partner during carries
  • Detecting human motion intention for proactive assistance
Key Players:Agility RoboticsApptronikGXO LogisticsFigure AIGalaxyCNRS/LIRMM

Medicine & Healthcare

Assistant robots provide eldercare and patient support, offering social interaction and performing simple care tasks. In rehabilitation, they help patients restore motor functions, while surgical assistants enable high-precision operations. Humanoid robots have been successfully applied for neurodevelopmental deficits (autism, ADHD), aging, and neurodegenerative diseases like Alzheimer's.

Pilot Programs

Real Deployments

  • CloudMinds robots deployed across China's elderly care institutions (68% of robot orders from national elderly care facilities)
  • Fourier GR-1 robots deployed at China Construction Bank and SAIC-GM facilities
  • Fourier GR-1 serving as rehabilitation assistants in healthcare settings
  • HRP-4 humanoid demonstrating sit-to-stand assistance with compliant control
  • iCub research platform for physical therapy and standing assistance
  • RIBA (RIKEN) nursing-care robot for patient transfer using tactile-based motion adjustment

Current Capabilities

  • Patient companionship and monitoring
  • Sit-to-stand physical assistance with compliant whole-body control
  • Rehabilitation exercise assistance with force feedback
  • Mobility support - autonomous approach and physical contact initiation
  • Multimodal interaction: speech, gaze, gesture coordination
  • Long-term engagement with behavior customization

Key Challenges

  • Safety certification for medical environments
  • Patient trust and acceptance (varies with personality factors)
  • Handling unpredictable patient behavior
  • Mental safety - avoiding negative psychological impact during interactions

Hazardous Environments

Humanoid robots are indispensable for exploring environments dangerous to humans—from nuclear facilities and disaster zones to deep ocean exploration and space. They perform diagnostics, monitoring, and repair work where human presence is impossible or involves critical risk.

Research Stage

Real Deployments

  • Boston Dynamics robots used in nuclear facility inspections
  • Research deployments in simulated disaster response scenarios
  • NASA partnerships for space exploration applications

Current Capabilities

  • Operation in radiation zones
  • Chemical contamination area work
  • Disaster zone search and rescue
  • Deep ocean and space exploration

Key Challenges

  • Extreme environment durability
  • Remote operation latency
  • Power and communication in isolated areas
Key Players:Boston DynamicsNASADARPA

Teleoperation & Avatar Robotics

Humanoid robots serve as physical avatars, allowing human operators to project their presence into remote or dangerous environments. Teleoperation combines motion capture, whole-body control, and multi-modal feedback to give operators the illusion of being physically present at the site.

Pilot Programs

Real Deployments

  • NASA Valkyrie for IED response - momentum-based whole-body QP controller for hazardous operations
  • TELESAR VI telexistence system - IK-based controller with haptic and audio feedback
  • Atlas (DARPA Robotics Challenge) - search and rescue with momentum-based whole-body QP controller
  • GITAI G1 partnering with JAXA for spacecraft maintenance and space exploration
  • HRP-2 for dance shows and artistic performances using ID-based QP controller

Current Capabilities

  • Real-time motion retargeting from human to robot
  • Visual feedback via VR headsets and LIDAR visualization
  • Haptic feedback for force and tactile sensing
  • Whole-body exoskeleton cockpit control (TABLIS)
  • Dynamic balance maintenance during teleoperated actions

Key Challenges

  • Communication latency affecting responsiveness
  • Motion retargeting between different body proportions
  • Providing sufficient situational awareness to operators
  • Maintaining stability during unpredictable interactions
Key Players:NASABoston DynamicsGITAITachi LabIHMC

Service & Hospitality

Service humanoids work in hotels, restaurants, and retail environments—taking orders, delivering items, and engaging with customers. They handle light conversation and navigate busy public spaces.

Pilot Programs

Real Deployments

  • IntBot Nylo demonstrated at CES 2025 for restaurant/hotel service
  • Various service robots deployed in Asian hotels and restaurants
  • Retail assistance pilots in select locations

Current Capabilities

  • Customer interaction and order taking
  • Item delivery in crowded spaces
  • Multilingual conversation
  • Navigation in dynamic environments

Key Challenges

  • Handling noisy, crowded environments
  • Cultural acceptance varies by region
  • Unpredictable customer interactions

Consumer & Home

The newest frontier and most challenging domain: humanoids designed for household assistance. Requires the highest motion control capabilities due to unpredictable, non-standardized environments with frequent interaction.

In Development

Real Deployments

  • 1X NEO Gamma testing in hundreds of homes planned by end of 2025 - advanced AI with free movement and remote operation
  • 1X production targets: thousands of units by 2025, potentially millions by 2028
  • Figure 03 demonstrated home tasks (with human intervention for edge cases)
  • Neura Robotics 4NE-1 demonstrated ironing and household tasks in promotional videos
  • Clone Alpha limited series (279 units) targeting home use

Current Capabilities

  • Laundry folding and organization
  • Dishwasher loading
  • Room tidying and shelf organization
  • Item fetching and delivery within home
  • Eldercare support and personal assistance

Key Challenges

  • Handling deformable objects (fabrics, soft items)
  • Navigating cluttered, unpredictable home environments
  • Safety around children and pets
  • Edge case recovery without human help
  • Highest motion control requirements of any application domain

Education & Research

Humanoids serve as interactive teaching tools, tutors, and storytellers. Their anthropomorphic shape coupled with advanced cognitive behaviors favors engagement, attunement, and trust. Research platforms enable studies of locomotion, manipulation, HRI, and AI. Humanoids can be teleoperated to enable 'distant' social interactions for remote learning.

Commercially Deployed

Real Deployments

  • NAO humanoid deployed in schools as tutor and classmate - research in collaborative learning and story-telling
  • UBTECH AI Education - K-12 robotics curricula using Yanshee and uKit robots, training 500,000+ students globally
  • Unitree H1/H2 used as research platforms in universities globally
  • iCub as research platform for human-robot interaction, engagement, and kinesthetic teaching studies
  • Booster T1 ($20K-$30K) designed for developers with full API and ROS2 compatibility
  • Fourier, Unitree, Booster partnership with RoboCup Federation for robotics research

Current Capabilities

  • Interactive tutoring with adaptive behavior based on engagement detection
  • Collaborative storytelling with children using gaze and gesture
  • Kinesthetic teaching - learning from human demonstration via physical guidance
  • Research platform for AI, locomotion, and manipulation studies
  • Open-source platforms with simulation support (Isaac Sim, Mujoco, Webots)
  • Fitness coaching with engagement monitoring and motivation adaptation

Key Challenges

  • Cost accessibility for educational institutions
  • Maintaining engagement in long-term interactions
  • Adapting robot behavior to individual learning styles and needs

Public Spaces & Museums

Humanoid robots serve as interactive guides in museums, exhibitions, and public venues. Using the 'speak-and-retreat' interaction pattern, they proactively approach visitors based on attention estimation, provide brief explanations, then retreat to give visitors freedom—avoiding forced conversations while still offering rich information.

Pilot Programs

Real Deployments

  • ASIMO deployed as autonomous guide at Miraikan (National Museum of Emerging Science and Innovation), Tokyo - 18-day field study with 231 visitors, 94.74% wanted to interact again
  • TritonBot tour guide at museums using speech and face recognition for visitor interaction
  • Pepper robots used in museums and exhibitions across Japan and Europe
  • Robovie deployed in shopping malls and stations for direction-giving with RFID-based visitor identification
  • Minerva second-generation tour-guide robot with GUI for interactive tour destinations

Current Capabilities

  • Proactive visitor engagement based on attention estimation (95.3% accuracy in field trials)
  • Speak-and-retreat interaction: approach → explain (~1 min) → retreat, allowing visitor autonomy
  • Personalized explanations with gaze, pointing gestures (index finger for parts, open hand for whole exhibits)
  • Relation-building with repeat visitors: greets by name, adjusts approach speed/distance, avoids duplicate explanations
  • F-formation spatial positioning to ensure visitor can see both robot and exhibit during explanations
  • Stage-based relationship model: new → acquaintance → friend (adapts behavior accordingly)

Key Challenges

  • Noisy environments affecting speech recognition (20% success rate in field)
  • Handling unpredictable visitor behavior - 8% exhibited testing/teasing behaviors
  • Complex group dynamics: unclear priority when multiple visitors need attention
  • Visitor intention recognition: distinguishing those who want explanations vs. quiet observation
  • Maintaining engagement over repeat visits without static content becoming stale
Key Players:HondaSoftBank RoboticsATRPAL RoboticsKyoto UniversityUniversity of Tsukuba

Robotics Competitions

International robotics competitions serve as crucial benchmarks for advancing humanoid robot capabilities. These events drive innovation in locomotion, manipulation, and autonomous decision-making while fostering collaboration between research institutions worldwide.

Commercially Deployed

Real Deployments

  • RoboCup - Annual robot soccer competition since 1997, goal to beat human World Cup champions by 2050
  • DARPA Robotics Challenge (2012-2015) - Disaster response tasks, won by Team KAIST with DRC-HUBO
  • FIRA (Federation of International Robot-soccer Association) - Established 1997, promotes robot sports
  • HuroCup - Humanoid Robot World Cup featuring multi-event pentathlon-style competition
  • CYBATHLON - Competition for people with disabilities using assistive technologies

Current Capabilities

  • Bipedal locomotion on varied terrain (stairs, rough surfaces, slopes)
  • Ball manipulation and dynamic kicking in robot soccer
  • Tool use (drills, fire hoses, valves) in DARPA Challenge
  • Autonomous navigation and obstacle avoidance
  • Multi-robot coordination and teamwork strategies

Key Challenges

  • Bridging gap between competition performance and real-world reliability
  • High development costs for competition-specific robots
  • Limited transfer of competition innovations to commercial products
Key Players:KAISTTeam MITBoston DynamicsAldebaran/SoftBankIHMCUniversity of Bonn

Industrial Robots vs Humanoid Robots

FeatureIndustrial RobotHumanoid Robot
MobilityPredefined motion paths, fixed positionMobile, navigates uneven surfaces, overcomes obstacles
Task FlexibilityProgrammed algorithms with limited motion rangeAdapts to changing conditions, mimics human kinematics
InfrastructureRequires base, safety perimeters, equipment modificationsAutonomous, operates in human-designed spaces
PrecisionExtremely high, micron-level accuracyGood but still developing for fine manipulation
CostWell-established, predictable ROIHigh ($50K-$200K+), ROI still being proven
Best ForHigh-volume, repetitive, fixed-location tasksBrownfield sites, varied tasks, human collaboration

Real-World HRI Research Insights

Findings from actual field deployments of humanoid robots in public spaces, based on peer-reviewed research.

Miraikan Museum Guide Study

Int. Journal of Social Robotics, 2020

Participants231 visitors
Average interaction time~9 minutes
Wanted to interact again94.74%
Attention estimation accuracy95.3%
Preferred robot over human guide24.9%

Speak-and-Retreat Interaction

A proven interaction pattern for guide robots that balances information delivery with visitor autonomy:

1Approach - Robot detects visitor attention and approaches
2Speak - Provides ~1 minute explanation with gestures
3Retreat - Backs away, gives visitor freedom to explore

This pattern avoids forcing visitors into conversations while still providing rich information.

Guide Robot System Architecture

Key modules that enable autonomous museum guide behavior:

1
Person Tracking - 37 ceiling-mounted depth cameras tracking head positions (x, y, z) and body orientation every 33ms
2
Attention Estimation - Determines which exhibit a visitor is looking at using distance and body orientation angle
3
Behavior Selector - Rule-based system with 279 episode rules matching conditions to behaviors
4
Behavior Templates - Approach, Speak, Retreat templates encapsulating common interaction patterns

Why Some Prefer Robot Guides

Obligation-free

"I may or may not listen. It depends on how well the robot is explaining."

Consistent quality

"Robots don't get tired, so explanations won't become rough."

Steady pacing

"It speaks at the same pace, unlike a person who sometimes speaks too fast."

Relation-Building Behaviors

Repeat visitors felt significantly closer to the robot after their second visit (IOS scale: 4.88 → 5.47, p < 0.001):

Greeting visitors by name
Adjusting approach speed and distance based on familiarity
Avoiding duplicate explanations from previous visits
Building on previously shared information

"When ASIMO said my name and approached me, I was flattered and surprised, yet happy."

Human Guide vs Robot Guide: Visitor Preferences

Based on 231 visitor interviews

46.3%
Preferred Human Guide
Interactive - Can answer questions (48%)
Flexible - Adapts to situations (19%)
Easy to listen - Clearer speech (13%)
Emotional - Eye contact, expressions (6%)
24.9%
Preferred Robot Guide
Enjoyable - Attractive interaction (16%)
Accurate - No fatigue or errors (15%)
Obligation-free - Less social pressure (14%)
Novel - Unique experience (14%)
28.8%
Undecided / Both Equal
Equivalence - Both can explain until understood (7%)
Context-dependent - Different situations favor different guides

"A person can explain how to do something. A robot can do the same, and it can continue its explanation until I understand."

Source: Iio et al. "Human-Like Guide Robot that Proactively Explains Exhibits" - International Journal of Social Robotics (2020)

Design Principles for Museum Guide Robots

1

Approach When Attention is Detected

If a visitor is paying attention to an exhibit, they're likely interested. The robot should approach to give an explanation, just as human guides do. Use position and body orientation to estimate attention targets.

2

Position for Optimal Explanations

When explaining parts of an exhibit, the robot must take a position where both robot and visitor can see the target. Use F-formation concepts and define explainable regions for each exhibit part.

3

Track Interaction History

Never repeat an explanation already given. Build on previous explanations for deeper understanding—start with overview, then add technical details for visitors who show continued interest.

4

Build Relationships with Repeaters

Treat repeat visitors differently from first-timers. Use faster approach, closer positioning, self-disclosure, and compliments. Acknowledging the relationship significantly increases visitor satisfaction.

Visitor Behavior Analysis

77%
Listened to all explanations without any atypical behaviors
13%
Stopped listening once or more (but still listened to most)
8%
Exhibited testing/teasing behavior (e.g., blocking navigation)

First-Time Visitors

Average stay duration8 min 58 sec
Explanations heard5.23 (avg)
Stayed full 10 minutes60% (139/231)

Repeat Visitors

2nd visit avg stay9 min 26 sec
3rd visit explanations6.75 (avg)
Visitors who returned44 (19%)

Human Perception Sensors

Humanoid robots need to estimate human physical, physiological, and cognitive state to collaborate effectively. This table shows sensors commonly used in human-robot cooperation studies.

MeasurementSensorProsLimitations
Whole-body KinematicsOpto-electronic Motion CaptureGold standard accuracyNot portable, long setup, occlusion issues
Inertial Motion CaptureWearable, no occlusionDrift, requires calibration
RGB Video CameraCheap, non-invasiveLower accuracy, occlusions
ForcesForce PlatesGold standard for ground forcesNot portable, expensive
Sensorized InsolesWearable, portableLower accuracy, pressure only
Force/Torque SensorsDirect contact force measurementExpensive, not portable
Muscle ActivitySurface EMG (sEMG)Non-invasiveRequires per-session calibration
High-Density sEMGPrecise movement classificationComplex processing
Brain ActivityEEGNon-invasive brain signalsNot portable, needs calibration
Cardio ActivityECG MonitorAccurate heart ratePortability vs accuracy trade-off
PPG (Photoplethysmography)Cheap alternative to ECGMay interfere with manipulation
GazeEye TrackerGaze direction, blink rateGenerally not portable
RGB-D CameraGaze + facial expressionVisual interest only
SpeechMicrophoneCheap, portableNLP complexity

Source: Vianello et al. "Human-Humanoid Interaction and Cooperation: a Review" - Springer Nature 2021

Control Approaches for Physical Cooperation

When humanoids physically interact with humans, they need specialized control strategies that balance task execution with human safety and comfort.

Impedance Control

Makes the robot behave like a mass-spring-damper system, allowing compliant interaction with external forces.

+Stable under unexpected contacts
+Allows variable stiffness (leader/follower)
Requires force/torque sensing

Admittance Control

Converts measured force into reference velocities, enabling robots to respond to human guidance.

+Works with position-controlled robots
+Human can physically guide the robot
Can feel "sluggish" to human partner

Whole-Body QP Control

Formulates control as a Quadratic Program, optimizing multiple objectives (balance, manipulation, posture) simultaneously.

+Handles complex multi-task scenarios
+Can include human model in optimization
Computationally intensive

Human-Aware Control

Extends controllers to include human state, dynamics, and predictions to plan ergonomically optimized collaborative motions.

+Considers human ergonomics and fatigue
+Adapts to human intention in real-time
Requires accurate human state estimation

Reactive vs Proactive Strategies

Reactive

Robot estimates human reference task online and reacts accordingly. Highly dependent on sensor quality. Good for following human lead.

Proactive

Robot predicts long-term human task belief and plans ahead. Can reduce human effort and improve comfort. Used when robot has knowledge of optimal trajectories.

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