UBTECH's Cruzr S2 represents the company's latest service robot platform, featuring a wheeled humanoid design optimized for commercial environments like hotels, retail stores, and corporate facilities. At 185 cm tall and featuring 44 degrees of freedom, the Cruzr S2 bridges the gap between traditional service robots and full humanoids.
The robot's wheeled base enables smooth, steady navigation at up to 2 m/s through retail floors and office lobbies. Arms capable of 15 kg load with 11-DOF hands provide manipulation capability unusual for service robots, allowing Cruzr S2 to hand items to customers, gesture during interactions, and perform basic handling tasks.
Construction uses a 3D-printed aerospace-grade aluminum skeleton combined with high-end fiber and composite materials, balancing durability with the lightweight construction needed for safe human interaction. The humanoid upper body creates a more engaging presence for customer service applications compared to purely utilitarian mobile platforms.
UBTECH positions Cruzr S2 for customer service roles including reception, guidance, and retail assistance. The robot can greet visitors, provide directions, deliver items, and answer questions using integrated AI and natural language processing. This builds on UBTECH's experience with the original Cruzr platform deployed across hospitality and commercial settings worldwide, with the S2 adding enhanced manipulation and a more sophisticated humanoid presence.